Over half of UK workers still feel that internal comms is one way


Internal communications in British businesses still remain one way, according to new research conducted by Rungway. The survey found that more than half (52 per cent) of British workers feel that their organisation broadcasts important updates, rather than involving employees in the discussion or decision-making process.

56 per cent of the 2,000 British workers surveyed also said that the way their organisation communicates with them sometimes makes it difficult to respond. This made them feel alienated, less able to contribute, and isolated from overall company objectives.

Of the methods used to communicate important updates to employees, the report found that email remained the primary method (78 per cent), followed by meetings (49 per cent) and, lastly, the company’s own intranet (38 per cent).

Commenting on the findings of the survey, Founder and CEO of Rungway, Julie Chakraverty, said: “The workplace has transformed over the years, but some outdated practices still remain. It’s clear from the results of this survey that internal communications methods need a radical rethink as employees cry out to have better and more honest conversations.”

“Psychological safety at work is becoming an increasingly important factor for employee happiness, motivation and productivity. A key measure of this is the ability for someone to speak up, to challenge, to raise their hand, but employees must be given ways to do this without feeling judged. There’s no excuse since technology…helps create discussion on a regular basis and gives employees the ability to do it anonymously for sensitive topics.”