HR adopting digital workplace tools amid coronavirus concerns


The number of companies using video interviews to hire staff spiked by 67 per cent in the past four weeks due to concerns over the coronavirus, according to recruitment company Walters People.

The agency, who called the recent surge “unprecedented”, also noted that of the interviews conducted via the agency’s ‘live meeting rooms’, a third of these went on to make an offer to the candidate, despite having not yet met them face-to-face. This was more than triple the average rate of offers typically made via remote interviews.

There has also seen an overwhelming response from candidates, with a 150 per cent increase in the number of those wanting to digitalise their CV with a view. The company found that on average, candidates that submitted a video along with their CV were 40% more likely to be shortlisted for an interview

Commenting on the findings of the survey, Phill Westcott, director of Walters People London, said: “Companies who were keen not to lose top talent by dragging out the recruitment process were quick to turn to digital solutions, and what’s more we saw more hires made remotely than we ever have done.

“In an age where so much information can be at our fingertips, allowing for just as good decisions or judgements to take place, it is positive to see that more job offers being made in a convenient manner to both the employer and employee. Gone are the days of the three-stage interview process, on-site psychometric tests, and assessment centres.”

“In fact, the digital registration process is said to save a combined 10+hours of the employer, employee and recruiters time,” Westcott added.

With the possibility that the government could introduce stricter measures over self-isolation and social distancing in the coming weeks, Walters People has urged recruiters to introduce processes such as digital registration – preventing the need for candidates to make multiple trips to the recruitment office or client site.