Microsoft improves internal search for organisations with Bing for Business

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Microsoft Bing for Business

Microsoft has announced Bing for business – a new intelligent search experience for Office 365 and Microsoft 365, which uses AI and the Microsoft Graph to deliver more relevant search results based on organisational context.

Bing for Business aims to help users save time by intelligently and securely retrieving information from enterprise resources such as company data, people, documents, sites and locations as well as public web results, displaying them in a single experience. Bing for business can be used with a browser on any device, transforming the way employees search for information at work, ultimately making them more productive.

In a blog post on the company blog, a spokesperson said:

“…at Microsoft, we realized that as our employees searched the web, a significant amount of search traffic was for internal business-related content. We knew that this wasn’t just the case for Microsoft, but for many organizations, and it prompted the question – If Bing can tell me how high Mt. Rainier is, why can’t it quickly find what a colleague is working on or what are the employee benefits?

Bing for business started with these pain points in mind. As we talked with more customers about their challenges in this space, we realized there was an opportunity to create something truly compelling. Our goal was twofold. For end users, we wanted to create an offering that can increase productivity by getting them the relevant and contextual information as quickly as possible.”

Bing for businesses key features include:
  • Enterprise Bookmarks – Bookmarks provide the fastest way for you to find sites, tools, and other information within the enterprise. Bookmarks can range from timely topics with a short lifespan like a company event to more permanent bookmarks, such as linking to the internal time and reporting tool.
  • People Search – With Bing for business, people search is a quick way to help you search and find a person and understand their role within the company, who they work for, see what they are working on, find out where they are located and get directions through integrated building and office floor maps.
  • Organizational Chart – Quick access to the organizational chart to understand a person’s place within the company and further browse their peers, management, and direct reports.
  • Building and Floor Plans – Buildings and floor plans help you quickly find your way or locate where a colleague is sitting or to learn your way around a new building.
  • Document Search – Allows you to search and find contextual and relevant documents saved on SharePoint and other sources within the Microsoft Graph.
  • Office 365 Groups – You will be able to explore the Groups a person belongs to as part of people search and browse their contents. Additionally, they will be able to search for groups by their name.
  • Bing for business Industry News – Bing works with your company to understand your job and tasks. Over time, Bing learns which business news matters to you – such as news about your company, competitors, and industry.  This feature is a personalized newsfeed on Bing.com, helping you make timely, informed decisions.
  • Management and Analytics – IT admins can quickly configure, create bookmarks, and define the search triggers, words or phrases. IT admins will also have a better understanding on how people within the organization are searching the web.

Bing for business is currently available for private preview and will be available as part of existing subscriptions to Office 365 Enterprise E1, E3, E5, F1, Business Essentials, Business Premium, and Education E5 subscriptions.

Hear what Microsoft are up to at this year’s smilelondon on Monday 20th November.