smilelondon 2018 – the agenda


smilelondon is back on Nov 12th – the UK’s largest conference on Internal Communications and the Digital Workplace.

Here is a quick look at what the day has in store for our 300 Internal Communicators. Take advantage of our exclusive 2-4-1 ticket offer to join them!
Here’s what’s happening on the day:

09:30: Welcome
Marc Wright will be joined by Jenni Field, Redefining Communications and CIPR, as co-host for the day. The welcome session features interviews with Sam Marshall about the new Out of the Box Intranets report, and Kurt Sorenson of IntraTeam on his company’s Global Intranet Benchmark.



10:00: How Workplace combined with SharePoint saved the Planet
Plan International has been advancing children’s rights and equality for girls in over 75 countries. They wanted to combine the power of Workplace by Facebook with the knowledge management of 0365 in a single portal, called The Planet.



10:30: How Rituals connects with staff worldwide with Speakap
How does a brand with 1,500 locations across 27 countries – and a constantly changing range of 550 products – manage to communicate immediately, clearly, completely and in a fun way with its 8,000 employees around the world?





Fuze: Korn Ferry11:00 “A collaboration platform is best when it fades into the background and allows our people to shine” Bryan Ackermann, Chief Information Officer, Korn Ferry – they didn’t just want another intranet; he and his team wanted an intelligent workspace with smarter tools that make it easier for their employees to deliver better quality.

12:00: The making of a Monster digital workplace
In July this year Monster launched M-Space- a digital workplace to replace their intranet, at a time when the company was in turnaround. So four months later, what has been the effect of M-Space on the fortunes of the global online recruitment company?


12:30 and 2:00: Table Sessions
Our ever-popular table sessions are back for you to get close-up with the subject that is most important to your organisation. Our 20 table experts will be holding informal discussions where you can explore their area of specialism and take away tips and ideas you can apply back in the office.


2:30: Case Study: Collaboration at McCann Worldgroup
Matt Groshong, CTO Worldgroup describes how they are using Microsoft Teams as the driving force behind the McCann WorldGroup digital transformation. He will also reveal the new platform they are trialling with Fresh Intranets to create a central forum where colleagues can share resources for pitching innovative ideas to clients. It’s all about taking the pain out of working across borders with a tool that delivers all that Slack does – and much more.

3:00: Group Chat and Video Calling
Once of the biggest changes in the communications landscape is the availability of on-demand group chats and video messaging. In this session we look at how everyone is becoming a broadcaster and the role of internal communications in helping large organisations use these new platforms to drive business agility.
3:30: Panel Session: Company Culture vs Disruptive Tech
Jenni Field chairs our expert panel on Company Culture vs Disruptive Tech.

The panel includes:

  • Rachel Miller of All Things IC
  • Wedge Black of Intranet Now
  • Dana Leeson of BSI Group.

Get involved with real-time audience polling.

4.30: COTY strengthens its culture and colleague engagement with Workplace
Six months after launching Workplace, Coty has achieved over 70% adoption and engagement. Find out how the world’s third largest beauty business has achieved these results and used Workplace by Facebook to improve internal communication and strengthen its culture following a large scale merger.



5.00: Drinks and networking
After the brief wrap-up when we will be awarding the prizes of the day please join us for wine, beer, and snacks.

… and of course plenty of opportunities to network and browse our exhibition, and sponsors.





For a full description of our flagship conference and details on booking your place visit the dedicated site: