Sunday, August 18, 2019
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A face-to-face request is 34 times more successful than an email...

New research has found that people tend to overestimate the power of their persuasiveness via text-based communication, whilst underestimating the power of face-to-face communication. In...

40% of people check work emails five times a day outside...

Almost a third of people say that remote work access means they can never fully switch off. Forty per cent of people check their...

smileguide 8: Smart Email in the Social Age

By Marc Wright Email is the classic example of ‘too much of a good thing’. When it first arrived it delivered speed and convenience at...
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