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How video restored employee trust at HSBC

HSBC employees were disillusioned and disengaged after the global financial crisis and a series of high-profile scandals. In 2011, surveys showed that only 50%...

HSBC exchanges top down for listening

By Marc Wright Pierre Goad is the Co-Head of Communications at HSBC and no fan of traditional top-down cascade communications: “One of the things we've done...
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