Tuesday, January 28, 2020
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HSBC exchanges top down for listening

By Marc Wright Pierre Goad is the Co-Head of Communications at HSBC and no fan of traditional top-down cascade communications: “One of the things we've done...

We’re all ears – Virgin Media’s approach to listening

For their sustainability listening project, Virgin Media got creative. Entitled ‘We’re all Ears’, the concept of the Photobot was born; a cheeky talking robot...
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